If you’re having a problem with the software, or you have a question about using the software, we are here to help.
Steps to Solving Your Problem
- First, you will want to visit the Frequently Asked Questions to read some of the most commonly asked support questions. There is a good chance your question has been answered here! This list will grow daily as we answer new questions that are sent to us, so if you don’t find your question or the answer you need, just drop us a line here.
- Form Instructions and Publications.
- If you are not able to find the answer to your question in the list, try selecting the Search magnifying glass in the menu bar and typing your question, as the categories we place solutions in may not be the same as what you would have used.
- If searching still fails to provide you with an answer please do not hesitate to Contact Us and ask our support staff your question. We are happy to help!
Get the Latest Version of the Software
One of the first things that will be suggested to correct a software problem is to download and install the latest version of the 1099-etc software.
1099-etc provides a number of useful utilities and importers that may prove helpful in doing your work. See the full list.