This error could mean a variety of things.
- If the file is not in use, then the file is likely locked open. If you are using a stand alone PC, reboot it. If you are using a network, make sure that another user doesn’t have this file open at his/her workstation. If it is not open at any workstation, reboot the server.
If neither of the above, resolve the situation, please contact AMS technical Support via email support@1099-etc.com.com or phone, 405-340-0697.