The XREF File which associates the QuickBooks Payroll Category Names with the AMS Payroll Names, has probably not been defined. Open the client in AMS Payroll, select Options>Import/Export Options>Import from QuickBooks for Windows, and then check Define the Xref of QuickBooks for payroll items/employee information. On the QIF XREF screen, click Open>highlight the ATF.IIF File and click OK. The first time you open the IIF File you can have the program automatically assign the Cat_Names. We recommend that you select "Yes".