State information is not exporting to the W-2s how can this be corrected?
In most cases, you will need to change your payer’s SIT Depositor Type from None, The program sees this selection and assumes the payer does not have any state wages. This selection is located on the State/Local screen (AMS Payroll Menu>Payer>Payer Edit>State/Local). Simply select the SIT Depositor Type and re-export the data.
Is there a report that will generate payroll liabilities for each quarter?
Report A prints out the Tax liabilities per quarter (and month).
How do I copy a company?
The easiest way to do that is to copy your payer into a new payer directory using the Copy Payer function built into the Select Payer screen. After the copy use Payer Edit to change the EIN if needed.
How do I hide released employees?
There are two things you can do, the first will simply move them to the bottom of the input windows. From the input screen select Special > Re-Sort Display and select Released Employees Last. The other thing you can do is from the input screen select Special > Exclude Employees by category and check Released […]
How do I view the User Defined Fields templates?
From the User Defined Fields screen click any number in the Edit column.You will be taken to the User Defined Field Edit screen. The Templates button is at the bottom of this screen.
Do you support electronic filing of state unemployment tax returns?
Most but not all states are supported, from the AMS Payroll Menu, select Options>Magnetic Media Filer> if your state is not supported to will show not available beside it.
How do I input weeks worked?
You will need to enter the number of weeks on the Edit/ADDChk screen. To setup the Weeks field, at the AMS Payroll Menu, select Payer>Payer Edit>Preferences. In theCheck Entrysection, check Preference 7. Need Weeks Worked, click OK. Select Input>highlight an Employee>AddChk. Enter the number of weeks in the Weeks field.
How do I remove a state?
Go to thePayer>Payer Edit>State/Local, click the State and enter blanks. The software will remove it from the list of states.
When will my serial number and key code be sent?
The serial number and key code are sent by email as soon as your credit card is charged. If paying by check they will usually be sent within one business day of processing.
If I preorder next years software when will I receive it?
We release the new tax year version in mid-March or early April. This allows us to update any new 1st quarter forms. You may have noticed that after you installed the 4th quarter update, you are now getting prompted to select the tax year. This will allow you to enter the 1st quarter data in […]